Shipping & Delivery Policy
Last updated: January 9, 2025
✨ NRKGO offers 100% digital products - No physical shipping required!
1. Digital Product Delivery
All NRKGO Chrome extensions are digital products delivered electronically. There is no physical shipping, no packaging, and no delivery delays.
2. How to Access Our Extensions
2.1 Free Extensions
Our free extensions are available instantly:
- Smart Form Filler (Free): Install directly from Chrome Web Store
- API Sniffer Pro: Install directly from Chrome Web Store
- SEO Pro Debugger: Install directly from Chrome Web Store
- CORS Helper: Install directly from Chrome Web Store
Delivery Time: Instant - Click "Add to Chrome" and start using immediately.
2.2 Premium Features (Smart Form Filler Pro)
Premium subscription access is activated automatically:
- Install the free Smart Form Filler extension from Chrome Web Store
- Purchase a premium subscription from our website
- Premium features are unlocked immediately after payment confirmation
- No download or manual activation required
Delivery Time: Instant activation (typically within 1-2 minutes of payment).
3. Installation Process
3.1 Installing from Chrome Web Store
To install any NRKGO extension:
- Visit the Chrome Web Store link for the extension
- Click "Add to Chrome" button
- Review permissions and click "Add extension"
- Extension installs automatically in 5-10 seconds
- Access via Chrome toolbar icon
3.2 System Requirements
You need:
- Google Chrome browser (version 90 or higher)
- Chromium-based browsers (Edge, Brave, Opera) also supported
- Active internet connection for installation
- For premium: Valid email address and payment method
4. Delivery Timeframes
| Product Type | Delivery Time |
|---|---|
| Free Extensions | Instant (5-10 seconds) |
| Premium Subscription Activation | Instant (1-2 minutes after payment) |
| Account Activation Email | Within 5 minutes |
5. No Physical Shipping
Since our products are digital:
- ❌ No shipping address required
- ❌ No postal/courier service involved
- ❌ No shipping fees or handling charges
- ❌ No customs or import duties
- ❌ No delivery delays or lost packages
- ✅ Available worldwide instantly
6. Delivery Confirmation
6.1 Free Extensions
Confirmation of successful installation:
- Extension icon appears in Chrome toolbar
- Extension appears in chrome://extensions page
- Click the icon to access the extension
6.2 Premium Subscriptions
You will receive confirmation via:
- Email: Payment receipt and subscription details
- In-Extension: Premium badge appears in the extension
- Features: All premium features unlock automatically
7. Access Issues
7.1 Installation Problems
If you have trouble installing:
- Check your internet connection
- Ensure you're using a compatible browser
- Try clearing browser cache and retrying
- Restart Chrome browser
- Contact us at team@nrkgo.com if issues persist
7.2 Premium Not Activating
If premium features don't unlock after payment:
- Wait 2-3 minutes and refresh the extension
- Check spam folder for confirmation email
- Verify payment was successful (check your bank/card statement)
- Contact support with your order number for manual activation
8. Re-Downloads and Access
8.1 Free Extensions
You can reinstall any free extension:
- Unlimited times, forever
- On multiple devices
- No registration required
8.2 Premium Subscriptions
Your premium subscription:
- Works on all your Chrome browsers (synced via Google account)
- Persists even if you uninstall and reinstall the extension
- Accessible from subscription management panel
- Remains active until canceled or subscription expires
9. International Availability
Our digital products are available worldwide:
- 🌍 No geographic restrictions
- 🌍 No country-specific shipping policies
- 🌍 Same instant delivery everywhere
- 🌍 Prices shown in USD, payment accepted globally
10. Updates and Upgrades
Software updates are delivered automatically:
- Extensions update automatically via Chrome Web Store
- No manual download required
- Updates typically install within 24 hours
- You can force updates from chrome://extensions
- All updates are free for existing users
11. Support for Delivery Issues
If you experience any access or activation issues:
- Email: team@nrkgo.com
- Subject: "Installation Issue" or "Premium Activation Issue"
- Include: Your order number, email address, and description of the problem
- Response Time: We typically respond within 24 hours
12. Refund Policy
For information about refunds and cancellations, see our Cancellation & Refunds Policy.
💚 Instant Access Guarantee
We guarantee instant access to all our products. If you don't receive access within 5 minutes of purchase, contact us immediately at team@nrkgo.com and we'll resolve it right away.