Privacy Policy

Effective Date: January 9, 2025
Last Updated: January 9, 2025

At NRKGO ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extensions and website (collectively, the "Services"). Please read this policy carefully.

1. Information We Collect

1.1 Information You Provide

When you use our Services, you may provide us with:

  • Account Information: When you create an account (username, email address, password)
  • Profile Data: Information you save in our Chrome extensions (form data, API configurations, custom settings)
  • Payment Information: Billing details processed securely through Razorpay (we do not store payment card details)
  • Communication Data: Messages you send to our support team

1.2 Automatically Collected Information

We may automatically collect certain information when you use our Services:

  • Usage Data: Extension usage patterns, features accessed, error logs
  • Device Information: Browser type, operating system, device identifiers
  • Cookies: See our Cookies Policy for details

1.3 Information We DO NOT Collect

Important: We are privacy-first. We DO NOT:

  • Track your browsing history outside our extensions
  • Sell your personal data to third parties
  • Use your data for advertising purposes
  • Access your saved form data unless you explicitly enable cloud sync

2. How We Use Your Information

We use collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our Chrome extensions
  • Authentication: To verify your identity and secure your account
  • Cloud Sync (Optional): To sync your data across devices when you enable this feature
  • Payment Processing: To process subscription payments via Razorpay
  • Customer Support: To respond to your inquiries and troubleshoot issues
  • Security: To detect, prevent, and address technical issues and fraud
  • Legal Compliance: To comply with applicable laws and regulations

3. Data Storage and Security

3.1 Local Storage (Default)

By default, all data created by our Chrome extensions is stored locally on your device using chrome.storage.local. This data never leaves your browser unless you explicitly enable cloud sync.

3.2 Cloud Sync (Optional)

If you enable cloud sync, your data is:

  • Encrypted end-to-end before transmission using AES-256 encryption
  • Stored on secure servers located in [Your Server Location]
  • Accessible only with your account credentials
  • Never readable by NRKGO staff (zero-knowledge encryption)

3.3 Security Measures

We implement industry-standard security measures including:

  • HTTPS/TLS encryption for all data in transit
  • AES-256 encryption for data at rest
  • Secure password hashing (bcrypt with salt)
  • Regular security audits and vulnerability assessments
  • Limited access to production systems

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in these circumstances:

4.1 Service Providers

  • Razorpay: Payment processing (subject to Razorpay's privacy policy)
  • Cloud Infrastructure: Hosting providers for optional cloud sync

4.2 Legal Requirements

We may disclose your information if required to:

  • Comply with legal obligations (court orders, subpoenas)
  • Protect our rights, property, or safety
  • Prevent fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.

5. Your Rights and Choices

You have the following rights regarding your personal data:

5.1 Access and Portability

  • Request a copy of your personal data
  • Export your data in JSON/CSV format

5.2 Correction and Deletion

  • Update or correct your account information
  • Delete your account and all associated data
  • Request deletion of specific data

5.3 Opt-Out Rights

  • Cloud Sync: Disable at any time in extension settings
  • Marketing Emails: Unsubscribe via link in emails
  • Cookies: See our Cookies Policy

5.4 How to Exercise Your Rights

Contact us at privacy@nrkgo.com to exercise any of these rights.

6. Data Retention

  • Account Data: Retained while your account is active
  • Local Extension Data: Stored indefinitely on your device until you delete it
  • Cloud Sync Data: Deleted within 30 days of account deletion
  • Payment Records: Retained for 7 years for tax and legal compliance
  • Support Tickets: Retained for 2 years

7. Children's Privacy

Our Services are not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately. If you believe we have collected information from a child, contact us at privacy@nrkgo.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards (e.g., Standard Contractual Clauses for EU users).

9. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect and how it's used
  • Right to delete your personal information
  • Right to opt-out of the sale of personal information (we do not sell data)
  • Right to non-discrimination for exercising your rights

To exercise these rights, email privacy@nrkgo.com.

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access, rectification, and erasure
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the new policy on this page with an updated "Last Updated" date
  • Sending an email notification to registered users
  • Displaying a notice in our Chrome extensions

Your continued use of the Services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

NRKGO

Email: privacy@nrkgo.com

Support: team@nrkgo.com

Website: https://nrkgo.com

This Privacy Policy was last updated on January 9, 2025. By using NRKGO Services, you acknowledge that you have read and understood this Privacy Policy.